The Village Coconut Island

5 naomi osullivan - 6 days ago

We wanted an romantic and indulgent experience and that is exactly what we got at The Village Coconut Island.
The staff were fantastic and friendly, nothing was too much trouble for them. It started the moment we arrived, picked up at the pier and driven to reception then to our villa. We arrived just after the restaurant had closed however they special made us some pizza.
The room was spacious and clean and the private pool was really well screened with shrubbery to ensure privacy.
The staff at both the restaurants open were so gracious and friendly, watching them interact with visitors was fantastic.
The spa experience was so blissful, the therapists that we had were absolutely divine.
Thank you to everyone there, we will definitely be back and plan on bringing the kids with us next time.

5 Roger Dougan - 4 months ago

I booked two nights at The Village Coconut Island for my wife’s birthday. we travelled over by their private speedboat which runs on the hour throughout the day, it only takes about 5 minutes.

Upon arrival we were taken to reception where we were met with a fruit drink and a refreshing cold towel.

The reception staff walked us through setting up their app on our phones which meant we had direct access to the different departments, restaurants and room service as well as information about the resort, very handy!

We had booked a Jacuzzi suite and were very happy with the size of the room, comfort of the bed and pillows and facilities.

Food at the restaurant was great and even though two of the restaurants were currently closed due to just coming out of the Covid restrictions the menu’s were still available to choose from.

All in all it was a very relaxing couple of days with the staff being only to eager and happy to give local advice or ideas of things to do. We must mention JP from reception as he was a real character and a lovely person to deal with!

We look forward to coming back again to visit.

5 Hannah Fisher - a month ago

Location: Perfect
Facilities : impeccable
Activities available: Amazing
Service: The best you’ll receive, couldn’t ask for more. Incredibly well looked after. The staff go above and beyond to make your stay perfect.
Best food we have ever had when going all inclusive!

Our only complaint is that we have to go home…but we did extend our stay after falling in love with the resort. :D

Would recommend to anyone, couple or family alike.

5 Huan Chen - 5 months ago

We are a family of 4, my husband found this hotel through a German travel page and the room price is very attractive. We love the location of the hotel a bit away from mainland, give us some quiet space. I have stayed in many 5 star hotel, the breakfast buffet and dinner menu is super good quality, with various local and international choices made with fresh food and fresh herbs. We stayed in 2 bedroom sea view villa, not directly in front of the ocean, but offers a layer of landscape to the ocean. The hotel service people are very friendly and always response to our request. Sometimes you can see they are not all experienced and organized but they have good mindset to serve. Unfortunately due to Covid impact not all place are open and some are short of maintenance. Hope with the reopening, it will become better soon.
I am recommending the village coconut island to my friends.

2 Mohammed khalil - 2 months ago

The breakfast was nice and the employees there were nice. Mr. Media was helpful with us too but I have to mention some points.

1- Late check in for 3 hours.

2- Lost luggage for more than 4 hours and when we called them they said “It could be in the resection!” The told us that they sent it but I walked in myself and found it there. So they kept telling lies. After I took it by myself then I called for something else, they told me that they sent the bag and asked if I got it or not!

3- the hygiene level is low. Will never change the towels you throw them on the floor and the bed sheets will be the same even if you’re staying for a week or so.

4- don’t you ever think of getting a private villa with a private pool. We booked two villas and both pools were for frogs only, the were full of frogs specially at night, 4-7 frogs having fun around the pool or sometimes in it.

5- Do not expect a good costumer service, they will never be on time except the boat.

6- The majority of staff were nice but few. Today one of the receptionists shout at me and kept talking Thai because I booked for someone to come to pick up our luggage sat 7 am and they didn’t come until 7:40 am. So I respected their time by booking 2 days earlier and getting my luggage ready one hour before but they will never care about your time my dear resident.

I will upload a pic of how one of our bags looked like after the check out since the will never care about your luggage if it got lost or wet!

5 Sofie Dencker - 2 months ago

Me and my family stayed at the hotel for two weeks. And we could easily have stayed two weeks more.

The resort offer world class breakfast, that you never get tired of. The hotel is stunningly beautiful and the energy on the island is amazing. I’ve never experienced such a nice and professional staff - always smiling and welcoming. I would especially like to thank the executive Assistant Manager and Ms Yah from the restaurant for making our stay even better.

We were worried about the transport between the mainland and the island. It turned out never to be a problem as the boat sails 24/7. So quick and easy.

The hotel offers a high variety of different activities to do, so you are never bored.
Tennis, water activities by the sea and access to bikes are just some of the many options to chose from.
I would especially recommend the massage at the spa. The best I’ve tried so far.

Overall an unforgettable experience, that I truly recommend to everyone.

5 Rebecca Mandile - 2 weeks ago

We had the best time. Th staff are amazing, very helpful and great you with a smile. The children where remembered by staff and well taken care of. The all inclusive is great value and makes not having to think about meals or drinks so easy. All entertainment that was on offer was fantastic and lots of fun and the movie night for kids was great