AisanA Hotel Korat

4 Dean - 4 months ago

Besides the stone cold reception, we had a nice stay here. The hotel looked brand new, the rooms are modern and super clean, and they provide you with extra pillows so you don’t need to request them. The shower water pressure was great and the toilet had one of those fancy seats with warm water spray that cleaned you and it also dried you as well, if that’s your desire. Breakfast was good, except the coffee could be better.

4 Waranyou Tuntanatewin - 5 months ago

Good decoration with facility. The room is a bit small compared with others at the same price range as well as less variety of breakfast. Anyway, the room is clean, well decorated and quite new.

The staff is somehow not rude but seems to me that they are not friendly, based on the standard of service person except the staff at "Kaopoon" breakfast venue which is quite friendly.

3 Olarn Pp - 3 weeks ago

The hotel is in relatively new condition. The decoration looks modern both outside the building and in the room.
The room size is suitable for the price that the guest is an employee traveling to work in Korat or those who want to travel
Car parking can park a lot. The hotel location is quite far from the main road
and there is no convenience store in that area.

2 Paron Saengrattanachai - 4 months ago

My girlfriend and I spent 2 nights here during our business trip to Korat. We booked the 2 nights separately as we did not know whether we would be staying in Korat or in Khao Yai on our second night. The first night would have easily been a 4 - 5 star review. The room was very spacious, clean, new and the bed and pillows were nice and soft. A/C was cold and shower was hot. Perfect. Breakfast was also great. Not much in terms of variety but each were well made (except for the mini pancakes which were dry). Hotel was very nicely decorated and had many photogenic spots. Actually it was so nice that we decided to reserve his hotel again for our second night. The second night was where the point deductions start. Firstly, a new reservation meant a new room. On Agoda the twin-bed room was the only option available however we did make a request for a large bed. There was no feedback from the hotel regarding the bed and no comments from the receptionist when we checked in. When we got to our room we found twin beds. We went down to inform the receptionist of our request and all they could say was "Sorry, the double bed option had been fully booked before our booking." Speaking from experience as a well travelled person, ALL other hotels would have made more effort than "Sorry." Firstly, we should have been informed either on Agoda or upon check-in that a large bed was unavailable. Second, the hotel would have pushed the 2 small beds together and used a large bedsheet to keep them together. We would have been more than happy witht this if the hotel had shown such initiative. My girlfriend and I ended up doing this ourselves. The bathroom was not as good as the one in the room on the first night. There is a either a design or installation flaw with the glass partition of the shower area. This glass partition was raised about 2cm off the floor and as you can imagine water flowed out from the shower area into the rest of the bathroom. Our biggest annoyance came the next morning during breakfast. The day before we say that some of the other guests were ordering omelettes and scrambled eggs however we did not see any sign posted anywhere telling guests that this option was available. Therefore, on our second time there we ordered 2 scrambled eggs as soon as we arrived. We had to wait nearly 30 minutes before we received our order and this is after we had to followed up with them. We were close to finishing the food we had gotten from the buffet bar. When the staff came with eggs in her tray we thought it was our but it went to the table behind us who had just arrived. When asked the staff said the other table had ordered before us at the bar. This really ticked us off and we were just going to cancel the order but the staff said they have already started preparing ours. When it finally came a few minutes later we were only given 1 plate of scrambled egg instead of the 2 we had ordered. We just didn't bother anymore. We finished up our breakfast and left. In summary: Nice and new hotel with some flaws but TERRIBLE STAFF WITH NO SERVICE MIND. Please give your staff proper training or high better ones. This is a 4-star hotel with 1 star service. Also, no matter how nice the place may look, I do not think the cost for the room should be as high as it it. Ultimately I am quite disappointed and will not be returning to this hotel again.

5 Philipp Morger - a month ago

Good location, spacy room, friendly staff, a great pool, fitness - for business meetings there is also a conference room. Small parts in my room could be better maintained, like a rusty cover in the bath or a room door that does not close by itself.

1 Milo Hong - 2 months ago

Poor quality of wall building. Alway heard the noise from next room during stay here. Staff should not arrange rooms for all guests only in one floor, there are a lot of available room in other floor!!! This should be solve the noise issue.

4 Tia - 4 months ago

Delicious food and cafe, clean and new room, large swimming pool and nice car parks. We have good stay here????