1 araya willis - 2 years ago
This hotel did not provide anything as per ad from the internet. No refrigerator in the room. Very poor service. If you ask for ice they will charge you. Breakfast is poorly provided with lousy rice soup. They asked us to pay up front on the first day plus deposit for the room key. No changed of towels or cleaned the room . We will not return to this so called resort, the name itself is also misleading. It is not a resort. We paid too much for this mediocre hotel. Giving one star is too much. We stayed from Sep 4 and 5 ,will leave tomorrow. What a nightmare!
One more thing because there is no fridge in the room, they said we can put our things in their refrigerator, after we complained about being charged for ice , the owner locked the room so we cannot get access to our things. So rude.