Cher \u200bmantra\u200b Aonang\u200b Resort & Pool\u200b Suite

5 Natasha Chowdhury - a month ago

We opted for a Pool Villa, the rooms were really clean and very well maintained.
The best thing about this resort was their hospitality!! On our check-out day we didn’t had time for breakfast, because we had a flight to catch, but they packed our breakfast along with Juice and water bottles for each of us????
We would definitely would love to visit again!

5 anita sawan mountain villas - 2 years ago

I liked everything about this resort! Very spacious rooms, all have pool view- or access. All very new and clean. Good internet, lots of hot water, love the crispy clean linnen and towels. Room-service is good, inexpensive and quick. Great in-house massage therapist. The whole staff is amazing! Very friendly, kind and helpful. Always a smile or a greeting. Internet is great, the pool is fantastic. The shuttle service to the beach is great. Considering the price, I just cannot fault anything. The whole place has got such a nice vibe and a very friendly feel to it. I am definitely coming back! :-)

2 Maria Ruiz - 3 years ago

Stayed at the swimming pool access villa for 3 nights. The room is very nice as well as the cleanliness. The breakfast is rather bad, croissants were from 1 or 2 days ago and were exposed under sunlight, which made them hard and uneatable, as well as the bread. I asked staff whether fruits were cleaned with boiled or bottled water due to bacteria, and they said they were cleaned with normal tap water, which is disappointing in a 4* hotel. We utilised room service twice and it was difficult for staff to communicate with us via phone, due to that they placed 1 extra order we didn't ask for, and didn't even signed for. When it came to check out and pay for our bill, the receptionist tried to charge us for this order which didn't even had a signature from me or my partner. Rather than make things easy and smooth for us, she got angry at us and start speaking in Thai in a rude way without even looking at us. Again, not a treatment I expect in a 4* hotel. We were in a hurry to the airport with our taxi waiting outside but she obviously didn't even bothered. Wouldn't recommend this place.

0 Trip.com Member - 3 years ago

The owner was so nice. We checked in a bit late in the evening and all shuttle buses were out of service, but he took us to downtown for free. Good staff, clean room, but breakfast limited and hotel a bit far from centre. Overall, this hotel recommended

5 Coplay - 2 years ago

The best resort we stayed in Krabi. I have so many great things to talk about this place. Spacious room, pool is open till 10pm, great food, lovely pool bar, extremely helpful staff, amazing breakfast and free shuttles to Ao Nang, can hire scooters from the hotel itself. 5 star in all aspects.

5 Dan Dunahee - 3 years ago

Such a great place. The staff are amazingly friendly. They helped us arrange many things to do with tours. Staying here is a good idea. The breakfast was excellent. There was a pool attached to our room. The location is a little away from the beech, but that shouldn't be counted against them.

1 Clara C - 3 years ago

Stayed here for 3 days at the private pool suite.u003cbr/u003eHad booked the room knowing that location wasn't the most convenient but thought having a private pool would make up for it. u003cbr/u003eHotel is about 15 mind drive to Ao Nang beach and with a shuttle from the hotel every 2 hours. Please be mindful that the shuttle will only pick you up from the beach every 2 hours if there are other guest coming down. If not just get a taxi or grab. u003cbr/u003eThe facilities were new but the hotel does not have the necessary equipment to maintain the cleanliness of the private pools.u003cbr/u003eOn the first night there was a lot of black flies and a cockroach in our pool. On the second night there were still flies but even at the bottom of the pool there was dead insects leaves and sand/dirt in general. We had requested for the pool to be cleaned 3 times in our entire stay but even then it wasn't clean. The problem was that the filters weren't on all the time, the jacuzzi which helps to prevent Mosquito was only turned on for short periods during the day.u003cbr/u003eOn the second night, there was a blackout for almost 3 hours, meaning no lights and air-conditioning. We couldn't open the balcony doors in fear that more mosquitos and flies would come in. Had called the front desk and the lady just said she didn't know when the electricity will be back up. No apologies were given even on the next day. u003cbr/u003eHousekeeping only happens between 8am-noon. We had decided to stay in abit later on our third day u0026 found the room was not made. Again had to call the front desk at 6pm and they said the housekeepers end their service at 5pm. u003cbr/u003eOverall I won't come back again and would recommend against anyone booking the private pool suites. If you intend to stay, just get a pool access room for 1/3 the price and enjoy the shared pool as so much better maintained and a lot cleaner.u003cbr/u003eOne thing I had to say was that the front desk was responsive when we had complained about the pool cleanliness and tried their best to clean it. But there's only so much they can do when the filters were working poorly. That's the only reason I would even give a 1star