1 andy richards - 3 months ago
One of the worst 4 star hotels in have stayed in.
From arriving to leaving nothing but disappointed with our stay and would not recommend anyone to stay at this hotel.
The resort was very quite and was best at 20% full yet they wouldn’t let us check in early after been awake for 24 hours travelling.
When we did check in to our room it was dirty, we had no hot water for two days and the general standard was poor.
There is only one restaurant / bar open on site which closed at 10pm so after that you couldn’t get a drink. The rooms mini bar’s where empty and room service stopped at 10pm.
The pool closed at 7pm. There was three whirl pools however none of them where working.
To top our stay off my husband is diabetic on his blood sugars dropped in the evening I went to the bar at 10:05pm staff where still there cleaning up however they wouldn’t serve me for a regular coke to try and increase his blood sugar. Room service or hotel reception wouldn’t help and we had to coke to a 7/11 which was completely unnecessary.
On a positive the beach is lovely. There is a great restaurant next door to the hotel that does great food.
If your looking for a good 4 star hotel don’t stay at this hotel you will be disappointed.