Avani Khon Kaen Hotel & Convention Centre (อวานี ขอนแก่น โฮเทล แอนด์ คอนเวนชั่น เซ็นเตอร์)

5 David Riach - 3 months ago

Very imaginative site development some years ago offers clean functional rooms and bathrooms.
A variety of dining options and a pub-style bar with a happy hour two for one offer.
Good breakfast buffet at reasonable prices.
Attentive staff in all departments.
Large outdoor poor is clean, with spacious poolside areas, but no poolside safety supervision other than your own.
Reserve your accommodation direct to benefit from the sharpest prices.

5 Erth Panot - a month ago

Recommend this hotel when you’re traveling to Khon Kaen! Quiet and neat room, but wifi signal was poor. Services were above average. They also have many facilities and trails nearby. Must try the pork fried rice from the room service; it was tasty!

4 Olarn Pp - a week ago

Beautiful hotel, clean rooms, reasonable room size. complete equipment in the room Clean white towels look new. Breakfast has a variety of options. Parking and hotel location are convenient.

3 Suthee Boyd - 3 months ago

Just an average hotel, not a special room and no European breakfast. Avoid staying when they have the meeting function, can't find the car park and it was hectic. But the Esaan Thai restaurant itself during the day is delicious and friendly staff.

3 M. Foerschner - 5 months ago

Summary - I cannot recommend this hotel
Not a bit soundproof, malfunction of Internet, worn and not very clean, many sloppy details, not a holiday hotel. Spacious rooms, nice bathroom, good bed.

In “booking.com” this hotel pretends to be a 5-star hotel. Means the expectations are for this category, considering the hotel is in Thailand. I am reviewing under this premise.

The rooms are spacious but a bit worn and many things are not clean, like the sofa, the windows, walls. The railing outside is rusty. Cheap made interior. No balcony. The wardrobe is not made for 2 travelers staying long time. Minibar with condoms, very special, I never saw this before.

The bathroom is nice and functional, after the tap was fixed and the light bulb was changed. The electricity- and LAN-sockets were not mounted, hanging out of the wall. WiFi works not always, the room WiFi does not exist in “Junior Suite”, even after exchanging the router. The router in the room did not work, I used it as LAN splitter. The guest has to complain about all this. He has to show them how to find out, where the malfunction is. In general, they are not attentive to details.

The room maid needs instructions about the standard guest communication: Card on bed, change bedclothes, towel on the floor, new towels please. It does not work. She changed the bedclothes almost every day, what I do not want (environmental reasons).

Sometimes even very simple things are not understood at the English-speaking reception. I can speak English well and slow. I am writing this because of the self-proclaimed 5-star category.

The worst
Basic standards of even a 3-star hotel are violated. The room has “walls” made from 1 cm wood. I could hear the people in the neighbor room talking in normal loudness, giggle, using the shaver. Like all this happened in my own room, until 2:30 a.m. Every sound from outside comes inside. Kids playing in the pool, cars, motorcycles and the dogs barking all night long. I could not sleep in my room.

I got a cost-free upgrade to a “Junior Suite”, see above. The sound from outside is the same, and noise from the corridor you can hear as well.

The best - this is my third star. Otherwise it had been 2.
Moving my stuff to the other room, organized by staff. They shot photos of my (many) things and put them in the same order to the other room. This was really lovely. The laundry is expensive but does a very good job.

Breakfast I tried only once, for 350 BHT. It is not made for foreigners. Horrible coffee (5-star). I love Thai food, but not for breakfast. The water in the 25 meters pool is cloudy.

After I had booked the room for 1 week, I asked to extend my stay to 2 weeks. They sent me the offer for one more week, with a 23% higher price. Stay longer "special offer", pay more. I did not accept. Normally a hotel room is for two in Thailand, they charge the second guest. I should have canceled at this point. The business conduct was not hidden before.

Price for value
The price is Thai 5-star, but the hotel is not. After moving to the Junior Suite, I wanted to extend my stay in this room. They charged me over 700 BHT plus per night! And said this is a special offer. From the hotels perspective, this might be. For a room where I can sleep in. I was too lazy to move to another hotel, starting there from zero. 2656 BHT per night, without breakfast, is a comparable high price for a Khon Kaen hotel, 3 km from the city center. This might be a business hotel for 1 or 2 nights, but it’s not a holiday hotel.

I cannot recommend this hotel.

2 Dave Allen - 7 months ago

Arrived today with my wife and there was no record of our reservation . My wife called yesterday and spoke with a male receptionist who had confirmed at the time, of our stay. Today no record nor any apology . At the time of the call yesterday, we had requested a queen sized bed. Today there was nothing available just twin beds . Booked as had really no other option.
Went for dinner at your Chinese restaurant, right after we sat down a large wedding party came in. This slowed down our service substantially. I had ordered from the Dim Sum buffet . The second order took about 20 minutes. Asked for the bill as didn’t want to wait any longer. To our surprise there was a 10% service fee added. For what? Slow service? The service fee should be the decision on the customer not the restaurant’s. Voiced a concern but no acknowledgement or again no apology. Not overly happy with this experience

4 Sompeeti Wallibhodome - 8 months ago

The premise is pleasant looking with Thai and modern decoration. Staff is polite and mostly up to service professional standard. The breakfast is OK. Not really full 5-star breakfast selection but you can have some decent food. The big turndown is the fact that I have been struggled with wifi signal and stability throughout the stay both in guestroom and restaurant.