1
Meriem -
4 months ago
If you care about your health, do NOT stay here. We booked this place because it’s considered 4 stars and had good reviews. If this were in the USA, it would be considered 2 stars, if I was being generous. The rooms and hotel overall are extremely outdated, which wouldn’t be a problem if the facilities were kept up with. I wouldn’t call the rooms clean either. Everyone in my room got sick every time we entered our room because of mold. I’m talking coughing, sneezing, sore throat, and headache to name a few. Even the clean towels smell like mildew. Conveniently, every time we were away from the hotel for at least a few hours, we magically felt better. We asked the front desk to provide us with a dehumidifier and they didn’t understand what we were asking for. We also let them know when we set our thermostat to 18° C, we were profusely sweating throughout the night, indicating the A/C wasn’t working. They told us they were having problems with all of the a/c units and offered us a different room to stay in. We went to that room for an hour and it was the exact same conditions. So we had no choice but to suffer and we chose to sleep with masks on to limit our mold exposure. We booked another hotel for our remaining days in Chiang Mai because this is truly unacceptable.