Sheraton Samui Resort

5 Fiona Gray Major - 7 months ago

I spent a fantastic week in January at this resort. The room was great, especially the bath on the balcony. I really loved the food. Very good quality and a fantastic variety of Thai and non Thai food. The beach and the pool were fabulous. The Thai massage on the beach was magic. But best of all, the staff were the friendliness, most helpful chatty staff I have ever met. They really looked after me and even gave me a Whatsapp number for reception to make booking activities and answering queries easier. I loved the elephant sanctuary trip and the cooking class. I was sad to leave and hope I get an opportunity to return someday. Thank you .

5 Jonathan Lee - 2 months ago

Didn't stay here but came for their Xmas lunch and it was a great experience!

The staffs was welcoming and helpful. Took a buggy from their main lobby to their beach side dining area!

Decent pricing for their buffet and food was great!

Parking for both cars and bikes are available.

5 Nitsajit Dejnaronk - 3 months ago

The staffs here were all extremely friendly and knowledgable. We were greeted by K. May at the reception, she explained the hotel's activities and suggested every promotion so we can plan on where to eat and what to do in the hotel. It was very impressive. The staff at Kid's club, K. Bow was also very active, kind, attentive, and friendly with kids. I felt safe and entrusted my kid with her. She was a great help during our four days staying at the hotel. We did several activities with the hotel and K.Piek who accompanied the crab foundation trip was very friendly and helpful. When we ran out of ideas of what to do and where to eat local food, the hotel fronts were very attentive and helpful. They recommended local restaurants that had a very convenient pick-up service.
It was a great stay and a great experience, the only downside would be there were too many stairs from our room to the beach. This hotel is highly recommended for family with kids.

2 Luna Dreyer - 5 months ago

False advertising.

I was lured to book this accomodation based on their all inclusive pack that included : free Yoga clases every morning, free 1 hour beach massage . Wide range of massage options on the Spa. Yet funnily enough, free yoga was suspended but not the activities that had an extra charge, massage option was only 1 and with the clothes on due to covid ( beginning with a wonderful foot massage with scrub, guess the covid excuse doesn’t apply to feet).
through out all the stay we notice a significant lack on communication when we booked yoga upon arrival, and at the time of the class, one person sends us to a different location, another tells us it has been cancelled and yet the board of activities keeps showing the class…

No explanation of what the all inclusive pack was. No explanation of the premises. No info book or tourist guide or similar.
Basically got dumped at our room and told to ask reception if we needed anything.

But if you are not interested on the activities and amenities, then is a good place, we stayed in the suite with ocean view , spacious and clean, very close to the kids club ( who had nobody and very few activities) restaurant with the loveliest staff and the money bar with great happy hour deals. It is not walking distance to chaweng beach and you mus expect about 300tbh for taxi to chaweng center.

In overall, I wish I could leave earlier. All the reason I had to choose this place over Centara or the Library are not actually there, so I am very disappointed.

5 Matt Zlotnik - a month ago

Amazing resort. Room was solid, but amenities were great. Blue monkey bar drinks and food were top notch and affordable too, and breakfast was amazing. STRONGLY recommend this place

5 Moni PS - 4 months ago

It has been an amazing experience staying at the hotel for 2 nights. This place is not modern style, so those who look for place with nice photoshoot might not prefer. However, I find the place is so peachful and best value-to-money. The hotel is so well maintained. Much better than what it looks like on internet. Also it locates at a very nice beach.

From the booking till check-out, everything has been so smooth and all the staffs are so helpful. Even after we checked-out, we forgot our belongings and the hotel called us immediately to inform us.

The service has been beyond expectation from driver พี่เปี๊ยก, receptionist, spa therapist and staffs at the restaurants. I cannot say highly enough about the service.

I have truely enjoyed the place that I wrote first review ever. If you looking for somethign traditional u0026 cozy u0026 nice service. This is the place for you. It's so underrated.

5 Rada - 3 months ago

Lots of fun activities and has a great view, the spa was amazing, I am very impressed. The food is delicious and has a wide variety. I had lots of fun in the kids club Colouring bags, making soap and candles which you could use your points to pay for. Khun Bow is very nice and takes care after everyone and you can rely on her with your kids for sure. You can also rent paddle boards and kayaks. Khun Pae is the person who looks after these beach and water activities and has great service. I recommend everyone to come here on their vacation and I would definitely come back here again ☺️