3 Ryan - 2 months ago
The service rating is not for staff but for the facilities as part of the hotels service.
This hotel could be a solid 4 stars and I'd still recommend it with a few caveats.
First, our room was 2403, which is pretty much the last room on the floor with the pool and laundry. The laundry, apparently, is 24/7. Let me tell you, you can hear it. Clearly. All the change left in the pockets....
Secondly, the "coupons" they give you. First, you pay for them. If you book via a third party, it will say breakfast included. This means you paid extra for a 100 baht ($2.75) coupon. These coupons are misleading. The pricing structure of their "cafe" is horrid. The "meals" you can order are only for 24 hours in advance. Basically, it's deceptive as the pricing either leaves money on the table or means you have to pay more to use it effectively. Don't ever pay for "breakfast" included here.
In short, this is a good spot if you don't avail of the coupons and your room is not near the 24/7 laundry room. Around $30 per night for the standard room WITHOUT coupon currently.