1 Laura Wehbe - 6 months ago
They haven’t been honest with me. I have booked via Agoda and the payment was not taken until I arrive for checkin. (Wasn’t clear and the guy didn’t know much about the process)
The room had bed bugs and they knew it since they’ve mentioned at the checkout that this is « usually the last room they use to offer for walk-ins or friends » which explains why they haven’t taken the payment at booking.
Also I had to pay fees on top and the room/bathroom (with sea view) was dirty.
I’ve kindly explained that I’ll give a feedback to Agoda and now Agoda is hands off.
He also mentioned all the rooms with sea view are like this but mine especially had an issue. Ah, I’ve paid about 1350baths for that.
What a night !