1 Andrew Michael Dishington - 2 months ago
We came here last night for the first time in 9 years, the service was great and the staff really friendly. However we returned the next day to receive a totally different customer service experience. The day staff were rude we waited nearly half an hour to have our first drinks ordered then sat for an hour before we finally had to ask for some service when I asked the waitress asked one of her staff to serve us and the waitress flipped her hand as if to say I’ll serve them later so the other girl had to serve us anyway and when she did serve us she was pretty blunt. For a country that lives on tourism and after being effected tremendously by the pandemic, you’d think you’d get better service. Really disappointing won’t be back again. The only thing that keeps this place running is the beach across the road, certainly not the customer service. If one of my staff had flipped off a customer with her or his hand, they’d be sacked on the spot!