Fitness First - Platinum AIA Capital Center

4 eaglearcher2007 - a month ago

space constrained but you'll get used to it but classes are great especially the instructors

1 Muradin Zeus - 5 months ago

Serious complaint on Fitness First AIA capital Center branch.
I was traveling to Singapore from April 6 to April 22. According to the contract, FF should freeze my account for this travel.
Instead of doing that, FF intentionally let my account expire on April 18th.
When I contact them on April 19th after acknowledgment, FF unbelievably negotiate with me to renew the account without mentioned a word about the days I lost in my membership during my travel.
After several rounds of discussing, FF final offer is I need to renew my account first then compensate my lost days. Meanwhile, they also threatened me that I don't renew, I also lose the 10 training courses I paid already for my coach in FF.

I'm so angry about this case that FF AIA branch put money before membership rights while they intentionally didn't protect my right at all.

So disappointed. And I don't have anywhere to complain so I find here. Hope I can correct this issue inside the company, otherwise one day, you will fall.

4 Laksanawadee Dee - 3 years ago

Many good looking men swinging for the other lane work out here. It gets really crowded during rush hours so best to sneak in during off peak hours.

3 Surakit Danusathienpong - 3 years ago

Fitness First locates on 3rd floor but cannot connect to parking lots at same floor. Have to take escalator to the gym. Close at midnight but 9pm on Sat and Sun. Smaller than Q House, maybe same size as Siam Paragon. More busy on evening of working day.

1 Brett-john Clarke - 9 months ago

Cancelled my membership 9 months ago, still being charged. Submitted the contact form 6-7 times to ask why and it either times out or nobody replies. Call center said I never called and cancelled, wont even give advice on how to cancel. A bit scammy.

4 MITHUNA27 - 5 years ago

This place made me love my body!
Lots of classes you can join. And personal trainer is well educated :))

4 Ros C. - 3 years ago

One of the nicest FF gym. Staffs are helpful. Classes are fun (try z motion) equipments are almost complete. Perfect for solo workout too. Clean, fresh towels. People who goes here are not egoistic compare to other fitness first gym, the energy are more positive and havent seen an instagram group here. They all really do their workout, attends class with respect and sweat. It only has steam room and no sauna.