1 Supreme Faze - a week ago
This is has been the 4th time I have stayed here and will be the last. My previous visits the staff were extremely professional and helpful. The rooms were clean and exceptional. The times I have lodged here were in 2010,2012 and 2016. All visits were good till this recent visit. They held on to our passports and said they needed a 500 baht deposit to get them back. Interesting The room was disgusting, 0 toiletries, smelled, was not cleaned at all. They swapped me to another room which was a bit more decent but just didn’t meet the expectations that I had before. Additionally the gym needed attention, it appeared no one has cleaned it since 2016. They play music extremely loud around 8pm till 11pm. Lastly room service. Asked if they can come and clean a bit later they said no and they had to many rooms to clean they were to busy. Maybe it’s due to Covid or management. Hopefully they can do better