1 Dean Shaw - 5 months ago
Please consider other options before booking this hotel. They have hired a very unwelcoming and rude manager who was absolutely no help at all. Huge ego and speaks down to you. Customer service 0/5. I pre-booked my stay, they said airport transport was included and still tried to charge me 2000 baht. I ended up booking my own taxi to not get overcharged. They offer full refunds via Agoda, but if you book any other way, forget ever getting a refund.
The room was terrible. Tiny balcony looking into a derelict building opposite, weak aircon, and the shower water pressure was the worst I've experienced. There are plenty of great options in Pattaya for accommodation and unfortunately I cannot recommend this hotel at all.